We're Here to Help
At Cama em Ponto, we value direct contact with our customers and partners. If you have any questions, suggestions, or simply want to learn more about our products, please reach out to us. You can email us at geral@camaemponto.com or fill out the form on this page. Our team is always available and happy to assist.
FAQ's
How can I follow news and launches from Cama em Ponto?
You can follow us on our social networks, such as Instagram, LinkedIn, and Pinterest, or subscribe to our newsletter to stay updated with the latest news, collection launches, and special offers delivered straight to your inbox.
What if the product I want is out of stock?
If the product you are looking for is out of stock, we recommend contacting us via our customer service channels to inquire about potential restocks or future productions. However, due to the exclusive nature of our collections and their limited stock, availability cannot be guaranteed.
What is the delivery time for the products?
Delivery times vary depending on the destination and the chosen shipping method. Typically, deliveries within mainland Portugal take up to 2 business days, while international deliveries may take up to 3 business days.
Do you offer customization services?
Yes, we provide customization services for companies and partners looking to develop exclusive collections featuring our designs. Get in touch to discuss your needs and explore how we can collaborate.
Are the collections limited?
Yes, all our collections are limited. We produce in small batches to ensure the exclusivity of each piece and reduce environmental impact. Once sold out, the collection will not be reproduced, preserving the rarity of our products.
Who is the artist behind Cama em Ponto?
Ricardo Costa is the founder and lead designer of Cama em Ponto. With over 20 years of experience in the textile industry, Ricardo finds inspiration in nature and Portuguese traditions to craft unique and exclusive collections.
What materials are used in the Cama em Ponto collections?
Our collections are crafted from high-quality, sustainable materials, including 100% organic cotton and natural fibers. We are dedicated to sustainability and ethical production, ensuring that each piece is not only comfortable but also eco-friendly.
What precautions should be taken when washing Cama em Ponto pieces?
All our pieces come with labels providing detailed washing instructions. We recommend following these guidelines to maintain the quality of the textiles over time. Use gentle detergents and avoid overusing fabric softeners.
How can I get an exclusive print from Cama em Ponto?
To order one of our exclusive prints, email geral@camaemponto.com with the print name or for more details. Our team will gladly assist you.
Do you ship to all European countries?
No, we currently deliver exclusively to Portugal and Spain. Shipping costs are calculated at checkout and depend on the destination.
