We're Here to Help
At Cama em Ponto, we value direct contact with our customers and partners. If you have any questions, suggestions, or simply want to learn more about our products, please reach out to us. You can email us at geral@camaemponto.com or fill out the form on this page. Our team is always available and happy to assist.
FAQ's
How can I follow news and launches from Cama em Ponto?
You can follow us on our social networks, such as Instagram, LinkedIn and Pinterest, or subscribe to our newsletter to receive all the news, collection launches and special offers directly in your email.
What if the product I want is out of stock?
If the product you are looking for is out of stock, we recommend that you contact us through our customer service channels to check the possibility of a replacement or future production. However, due to the exclusive nature of our collections and limited stock, we cannot guarantee availability.
What is the delivery time for the products?
Delivery times vary depending on the destination and shipping method chosen. Generally, deliveries in mainland Portugal take up to 2 working days, while international deliveries can take up to 3 working days.
Do you offer customization services?
Yes, we offer customization services for companies and partners who want to develop exclusive collections with our design. Contact us to discuss your needs and find out how we can collaborate.
Are the collections limited?
Yes, all our collections are limited. We produce in small quantities to guarantee the exclusivity of each piece and to minimize environmental impact. Once sold out, the collection will not be reproduced, ensuring the rarity of our products.
Who is the artist behind Cama em Ponto?
Ricardo Costa is the creator and main designer of Cama em Ponto. With over 20 years' experience in the textile sector, Ricardo draws inspiration from nature and Portuguese traditions to create unique and exclusive collections.
What materials are used in the Cama em Ponto collections?
Our collections are made with high-quality, sustainable raw materials, such as organic 100% cotton and natural fibers. We are committed to sustainability and ethical production, ensuring that each garment is not only comfortable, but also environmentally friendly.
What precautions should be taken when washing Cama em Ponto pieces?
All our garments come with a label that includes detailed washing instructions. We recommend following these instructions to preserve the quality of the textiles over time. Use mild detergents and avoid excessive use of fabric softeners.
How can I get an exclusive print from Cama em Ponto?
To purchase one of our exclusive prints, simply send an email to geral@camaemponto.com with the name of the print you want or request more information. Our team will be happy to help.
Do you ship internationally?
Yes, we currently guarantee shipments to Germany,Andorra, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, and Sweden. Shipping rates are calculated during the checkout process and vary depending on the destination.
