Welcome to the Cama em Ponto online store. These Terms and Conditions set out the rules for using the website and the conditions applicable to transactions carried out. By browsing the website or making a purchase, the user declares that they have read, understood and accepted the terms described.<\/p>\n\n\n\n
The store Cama em Ponto<\/strong> is operated by Noble Home, Unipessoal, Lda.<\/strong><\/p>\n\n\n\n Cama em Ponto<\/strong> offers:<\/p>\n\n\n\n Products are subject to stock availability, and the images shown on the website are illustrative and may vary slightly from the actual items.<\/p>\n\n\n\n The prices shown include VAT at the legal rate in force. Promotions and discounts applied on the site are valid only during the period indicated and may be changed without prior notice.<\/p>\n\n\n\n As described in the Delivery Policy<\/strong>, we accept the following payment methods:<\/p>\n\n\n\n The conditions relating to shipping, deliveries and returns are detailed in the Delivery and Returns Policy<\/strong>, available here<\/a>. We recommend that you read it to find out about deadlines, costs, return conditions and customer responsibility in specific cases.<\/p>\n\n\n\n Cama em Ponto may run campaigns, promotions, discounts, or commercial offers that are limited in time or to available stock. The conditions applicable to each offer will be disclosed on the campaign page, in informational banners, or on the products marked.<\/p>\n\n\n\n Campaigns are valid only for the dates indicated and cannot be combined with other promotions or promotional codes, unless expressly stated. Cama em Ponto reserves the right to change, suspend, or cancel any campaign whenever there are obvious errors, technical failures, stock shortages, or circumstances that prevent its proper functioning.<\/p>\n\n\n\n Promotional prices apply exclusively to identified products and do not guarantee equivalence with prices charged before or after the campaign period. In the event of a typographical error, technical failure, or discrepancy in the price shown, Cama em Ponto undertakes to inform the customer before shipping the order, which may be canceled and refunded without any charges.<\/p>\n\n\n\n Offers are limited to existing stock. If stock runs out during a campaign, the order may be canceled, and the customer will be informed and fully refunded.<\/p>\n\n\n\n Participation in campaigns implies full acceptance of the conditions defined for each action, as well as these Terms and Conditions.<\/p>\n\n\n\n In Cama em Ponto<\/strong>, we guarantee the compliance of our products with established quality standards, in accordance with European Union regulations. All products are covered by a legal guarantee of 24 months<\/strong>, from the date of purchase.<\/p>\n\n\n\n In the event of manufacturing defects or lack of conformity, the customer shall be entitled, in that order, to one of the following remedies:<\/p>\n\n\n\n They are not covered by the guarantee:<\/p>\n\n\n\n To activate the guarantee, the customer must:<\/p>\n\n\n\n Once the product has been received and inspected, the customer will be informed of the result of the analysis and the measures to be taken.<\/p>\n\n\n\n The maximum period for resolution, including repair, replacement or reimbursement, will be 30 days<\/strong> from the confirmation that the customer is entitled to the guarantee.<\/p>\n\n\n\n Any refund will be made by the same payment method used for the purchase, unless otherwise agreed between the parties.<\/p>\n\n\n\n This guarantee is without prejudice to the additional rights provided for in consumer protection legislation.<\/p>\n\n\n\n All website content Cama em Ponto<\/strong>, including texts, images, graphics, logos, design and exclusive patterns, is the property of Noble Home, Unipessoal, Lda.<\/strong> or is duly licensed for use. Reproduction, distribution or modification without prior written authorization is strictly prohibited.<\/p>\n\n\n\n The user undertakes to:<\/p>\n\n\n\n Any violations will result in the suspension of access to the website and may be reported to the competent authorities.<\/p>\n\n\n\n The website Cama em Ponto<\/strong> values the privacy of its users. For detailed information on the processing of personal data and the use of cookies, please refer to our Privacy Policy<\/a><\/strong> and Cookie Policy<\/a><\/strong>, available on the website.<\/p>\n\n\n\n The website Cama em Ponto<\/strong> reserves the right to modify these Terms and Conditions at any time, without prior notice. It is the customer's responsibility to check this page regularly to ensure that they are aware of the conditions in force.<\/p>\n\n\n\n These Terms and Conditions are governed by Portuguese law. Any disputes relating to the website or transactions carried out through it shall be submitted to the exclusive jurisdiction of the courts of the district of Guimar\u00e3es.<\/p>\n\n\n\n For additional questions or support related to orders, please contact us at:<\/p>\n\n\n\n\n
\n\n\n\n2. Products<\/strong><\/h3>\n\n\n\n
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\n\n\n\n3. Pricing and Payment Policy<\/strong><\/h3>\n\n\n\n
Payment Methods<\/h4>\n\n\n\n
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\n\n\n\n4. Delivery and Returns Policy<\/strong><\/h3>\n\n\n\n
\n\n\n\n5. Campaigns, Promotions, and Special Conditions<\/strong><\/h3>\n\n\n\n
\n\n\n\n6. Order Cancellation and Changes<\/strong><\/h3>\n\n\n\n
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The customer can request cancellation of the order before it is dispatched by contacting our Customer Service.<\/li>\n\n\n\n
Changes to the delivery address or products ordered must be confirmed with Customer Service prior to dispatch. After this point, changes are not guaranteed.<\/li>\n<\/ol>\n\n\n\n
\n\n\n\n7. Product Warranty<\/h3>\n\n\n\n
Warranty coverage<\/h4>\n\n\n\n
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Warranty exclusions<\/h4>\n\n\n\n
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Procedure for Activating the Warranty<\/h4>\n\n\n\n
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Resolution deadlines<\/h4>\n\n\n\n
Refunds<\/h4>\n\n\n\n
\n\n\n\n8. Intellectual Property<\/strong><\/h3>\n\n\n\n
\n\n\n\n9. Use of the Website<\/strong><\/h3>\n\n\n\n
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\n\n\n\n10. Privacy and Cookies<\/strong><\/h3>\n\n\n\n
\n\n\n\n11. Changes to the Terms<\/strong><\/h3>\n\n\n\n
\n\n\n\n12. Applicable Law and Jurisdiction<\/strong><\/h3>\n\n\n\n
\n\n\n\n13. Customer Support<\/strong><\/h3>\n\n\n\n